West Corporation11808 Miracle Hills Dr. Omaha, NE 68154 Company Web Site | | Phone: 402-963-1200 Fax: 402-963-1602 Toll Free: 800-232-0900
| | | |
West Corporation keeps those phone lines buzzing. The company is one of the leading teleservices providers in the US with more than 30 call centers and seven automated voice and data centers around the country and abroad. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for such services as customer support, technical assistance, as well as sales and marketing and order processing. It also provides automated and Web-based customer care programs for its customers. West additionally offers conference call services through its Intercall operations, and it is one of the leading debt collections agencies in the US. The company filed for an IPO in October 2009.
IPO Information Status:
TBA
Filing Date:
Oct 2, 2009
Offering Amount (mil.):
$500.00
Underwriters:
Goldman, Sachs & Co.; Morgan Stanley & Co. Incorporated; Merrill Lynch, Pierce, Fenner & Smith Incorporated; Citigroup Global Markets Inc.
|  | Key Numbers Company Type:
Private
NASDAQ (GS):
WSTC Proposed Fiscal Year-End: December 2008 Sales (mil.): $2,247.4
1-Year Sales Growth: 7.0% 2008 Net Income (mil.): $19.5 1-Year Net Income Growth: 262.4% 2008 Employees: 42,900
1-Year Employee Growth: 2.1%
Key People
Chairman and CEO Thomas B. (Tom) Barker
President and COO Nancee Shannon R. Berger
EVP Finance, CFO, and Treasurer Paul M. Mendlik
EVP Corporate Development and Planning David J. (Dave) Treinen
EVP Sales and Marketing Michael M. (Mike) Sturgeon
|  |