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West Corporation
11808 Miracle Hills Dr.
Omaha, NE 68154
Company Web Site
 
Phone: 402-963-1200
Fax: 402-963-1602
Toll Free: 800-232-0900
 

West Corporation keeps those phone lines buzzing. The company is one of the leading teleservices providers in the US with more than 30 call centers and seven automated voice and data centers around the country and abroad. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for such services as customer support, technical assistance, as well as sales and marketing and order processing. It also provides automated and Web-based customer care programs for its customers. West additionally offers conference call services through its Intercall operations, and it is one of the leading debt collections agencies in the US. The company filed for an IPO in October 2009.

  


IPO Information
Status:   TBA
Filing Date:   Oct 2, 2009

Offering Amount (mil.):   $500.00

Underwriters:  
Goldman, Sachs & Co.; Morgan Stanley & Co. Incorporated; Merrill Lynch, Pierce, Fenner & Smith Incorporated; Citigroup Global Markets Inc.
Key Numbers
Company Type:  Private

NASDAQ (GS):  WSTC Proposed
Fiscal Year-End: December
2008 Sales (mil.): $2,247.4
1-Year Sales Growth: 7.0%
2008 Net Income (mil.): $19.5
1-Year Net Income Growth: 262.4%
2008 Employees:  42,900
1-Year Employee Growth: 2.1%


Key People

Chairman and CEO
Thomas B. (Tom) Barker

President and COO
Nancee Shannon R. Berger

EVP Finance, CFO, and Treasurer
Paul M. Mendlik

EVP Corporate Development and Planning
David J. (Dave) Treinen

EVP Sales and Marketing
Michael M. (Mike) Sturgeon